Shipping & Returns

Cancellations:

Please contact StriderBikes@colorsports.co.in immediately if any changes are needed for an order, including a cancellation. Once an order has been processed, customers will need to refer to the Color Sports India Limited – Strider Return Policy.

Return & Refund  Policy:

We provide a free exchange or replacement within 7days from the date you receive the order.

Process to Return:

Please follow these 3 Steps for return:

  1. Repack the product. Product plus all the accessories and materials must be returned  undamaged  in original packing. The product must be in its original condition, unused and in its original packaging material so that the parts are disassembled and folded down. Care must be taken to prevent damage during return shipping. If we do not receive your return in its original condition, a service charge of 25% of the product price (Exclusive of Tax) will be deducted from your refund. This policy applies for domestic orders only.
  1. Send the package to :

Color Sports India Private Limited

6-3-883, Unit no.314,

Topaz Building ,

Punjagutta, Hyderabad-500082.

You are responsible for the cost of shipping the Strider Bike back to the company.

  1. Email the tracking number # to Striderbikes@colorsports.co.in

Refund:

Once the product is received we will notify you about the approval or rejection of your refund. On approval of the refund, the amount will be credited automatically to the account from which payment was done. The company will refund you all monies minus:

  1. Any cost of shipping  the product to you.
  2. As stated above If we do not receive your return in its original condition, a service charge of 25% of the product price (Exclusive of Tax).

We do not accept returns or exchanges for any products after 7 days from the date your order is shipped. For further assistance in returning an item, please email us at StriderBikes@colorsports.co.in. We will be happy to walk you through the return process.